171402
Ref: 171402
Ref: 171402 / 00W084650
Shipping and delivery
When you place an order with Hesperide, the cost of shipping is included in the total price of the order. The system calculates shipping costs based on the delivery address and automatically adjusts them when products are added or quantities are changed.
Hesperide holds extensive stock of most products to ensure that you receive your order within 5/7 working days (excluding weekends) in Spain from the time of dispatch. This timeframe assumes that all products in your order are in stock, which you can check during the ordering process. However, for bulky orders that require palletisation, the delivery time may be 7/10 working days.
Once the order has been registered, the delivery agent will contact the customer to arrange a delivery date. Delivery will be made within 72 working hours of confirmation of the appointment, Monday to Friday, 9.00 am to 5.00 pm, with a half-day intervention window.
Detailed legal provisions and further information can be found in our Shipping and Delivery Page.
Returns
In addition to the legal right of withdrawal, Hespéride® offers you a right of return of 30 days from the reception of your order.
To do so, we invite you to inform our customer service department of your wish to organize your return.
The reimbursement of your order will be made with the means of payment used when you placed your order upon receipt of the returned product in our warehouses.
The product must be returned in new condition, with all instructions and accessories with which it was delivered and in its original packaging. For more information, see our general conditions.§description§
Ref: 171402
Metal cleaner and corrosion protection
Cleaner and water repellent for textile
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Pay in 3 installments per card for free
This is a payment solution in 3 instalments by Visa or Mastercard* credit card which allows payment of the order to be staggered in 3 debits according to the following schedule:
(*)To benefit from payment in 3xCB, it is sufficient to respect the conditions below: the amount of your basket must be between €300 and €3000 - you must reside in Metropolitan France - you must be of legal age - payment must be made via a CB Visa or Mastercard (excluding Electron, Maestro, e-CB and pre-paid CB cards ) - your bank card must be valid within 90 days of follow your 1st due date.
Subscribing to 3xCB requires the electronic signature by double-click of a financing contract of less than 90 days, contract for which you have a withdrawal period of 14 calendar days from its conclusion.
No payment of any kind whatsoever may be required from an individual before obtaining one or more loans money.
Example: for a basket to be paid of €300: 1st installment of €104.20 (including €4.20 administration fees - i.e. 1.4% of the basket within the limit of €9), followed 2 installments of €100 each. Total cost of the credit transaction €304.20.
Conditions in force on 15/07/2016.
The «Payment in 3 installments by credit card» will be offered to you at the choice of payment (once your basket has been validated).
For all your questions on how payment works in 3 instalments by Credit Card, please consult the FAQ: https://www.cetelem.fr/aide/questions-reponses/ on our Cetelem website.
BNP Paribas Personal Finance, SA with capital of €529,548,810 - SIREN 542 097 902 RCS Paris - 1, boulevard Haussmann 75 318 Paris Cedex 09 - N°ORIAS: 07 023 128 – Tel. : 05 56 55 56 00
